Installing Adobe CS3 Master Suite on Windows XP

As a Adobe User Group Manager I filled out a some surveys for Adobe they very kindly sent me (and every other UG manager who did likewise) a copy of Adobe Creative Studio 3 Master Suite.

Many many big thank you's to Ed Sullivan and everyone at Adobe for showing their appreciation of the UG community with such a generous reward.

If you haven't seen CS3, it comes in a surprisingly small package that contains about 8 DVDs! It practically begged to be installed! So I tried and I tried again and finally managed it on the 3rd try!So what was going wrong and what did I do to get this working?

Well everything seemed to install ok except Flash Player 9 and something called "Adobe CS3 Master Suite Component". When I tried to run to run any of the main applications ie. Photoshop I would get a message telling me "you cannot use this product at this time" and that I should reinstall it.

I knew that there had been issues with installing CS3 so I did a quick bit of a search and came up with the WinCS3Clean scripts.

What that doesn't tell you is that there are more than the 2 levels given to you. I haven't tested this thoroughly, but there are at least 4 levels that you can select. Try it out - use the preview option to do a dry-run before you actually run it.

Anyway, I uninstalled everything, tried the script with the visible level 2 clean up and started on my second installation attempt.

I should go back a little here. When I say I uninstalled everything I mean I uninstalled everything from Macromedia or Adobe. The reason for this was that I the AIR Beta installed as well as a trial for Photoshop CS2 that I'd forgotten about. You probably don't need to go this mad with the uninstallation, but its definately worth removing any beta and trial software before you install CS3.

Anyway, back on track. The installation ended up going through but failing in exactly the same way... A little more search and I came across a note that said that the reason was Flash 8 Plugin - "But I don't have Flash 8 plugin" was my first thought.... How wrong I was!!

If you haven't already, grab yourself a copy of the Windows Install Clean Up utility. Install it and run it.

A little browse through and you may well find a few items that you didn't realise were in there, including Flash 8 Plugin! When you've done an uninstall of the broken CS3 use this utility to do an uninstall of the Flash 8 Plugin (and anything else you fancy tidying up while you're at it ;o) )

Also in the note about the Windows util was reference to the additional levels in the CS3Cleanup util, so this time, after a dry run, I ran the script at level 4 instead. This cleaned up some remnants from the CS3 install, the flash plugin and the trials/betas I had installed. (Don't forget to do those registry backups just in case ;))

Being as this is windows we're running on here, a restart is always worthwhile at this point.

After this, my third install went through absolutely perfectly and I now have many much applications to play with. :D

I may have gone a bit overboard with my uninstalling, it was something I needed to do anyway, so you probably only need to make sure that you don't have flash 8 plugin lurking on your machine somewhere.

Hope that helps someone.

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Side note about CS3... you CAN install it on Windows Server. Some minor XML config edits and it's golden.
# Posted By Kevin Sargent | 3/13/08 9:39 PM
Hey Stephen, you've got a little problem with the URL for that MS utility (msicuu2.exe). There's a "from" in front and some extraneous size stuff in back.

For those who see this before he fixes it, here' s the clean link (pardon the pub):

http://download.microsoft.com/download/e/9/d/e9d80...

Also, if you have a link with more info on that utility, I'm sure some would appreciate it. For instance, I ran it, and it took about 10 seconds and offered to exit. I never saw it really do anything. Does that mean all's ok on my machine, for whatever it tests? :-)
# Posted By Charlie Arehart | 3/13/08 9:39 PM
Thanks Charlie.

I was particularly unwell yesterday, so thanks for posting the fixed link.

For a bit more information on the Windows Install Clean Up Utility see : http://support.microsoft.com/kb/290301
# Posted By Stephen Moretti | 3/13/08 9:39 PM
thank you so much! I have already lost a full day trying to get this thing to work, I´m about to close my browser to try this, I hope it works.
# Posted By brian | 3/13/08 9:39 PM